Zane's Cycles Gift & Greeting Card

Business Description

Zane's Cycles is a specialty bicycle retail shop located in Branford, CT. Established over 35 years ago, the business has grown to become one of the largest retail bicycle stores in the nation. Known for its excellent customer service, Zane's Cycles offers a wide variety of bicycles, accessories, and clothing from top brands such as Trek, Bontrager, Pearl Izumi, Castelli, 2XU, and Louis Garneau.

Every bicycle purchased from Zane's Cycles comes with a lifetime free service and lifetime parts warranty. This means that customers can bring their bicycles in for free adjustments, tune-ups, or repairs as long as they own them. The business also offers a 90-day price protection guarantee, ensuring that customers never overpay for their purchases. If an item is found in stock for less anywhere within 90 days, Zane's Cycles will gladly refund the difference plus 10%.

To guarantee customer satisfaction, Zane's Cycles offers a 30-day test ride policy. Customers who are not completely satisfied with their bicycle purchase can return it for an exchange or a full credit toward their new selection. This policy showcases the business' commitment to providing customers with the best products and service possible.

At Zane's Cycles, customer service is taken seriously. The business guarantees that if for any reason, at any time, a customer is not completely satisfied with any item they purchased, Zane's Cycles will gladly repair, replace, or refund their money. This commitment to customer satisfaction is what sets Zane's Cycles apart from their competitors.

The owner, Chris Zane, is a 40-year veteran of the retail bicycle industry. His experience and unique marketing approach have made Zane's Cycles a leader in the industry. Zane's cutting-edge marketing techniques have been used as case studies in over a dozen college textbooks. He has also written a best-selling book called "Reinventing the Wheel: The Science of Creating Lifetime Customers," where he discusses the importance of culture and customer engagement.

Overall, Zane's Cycles is a business that offers top-quality products and exceptional customer service. With their lifetime free service and lifetime parts warranty, 90-day price protection, and 30-day test ride policy, customers can shop with confidence knowing that they are getting the best products and service possible.

Gift Ideas for Zane's Cycles

If you're looking for a gift for the cycling enthusiast in your life, Zane's Cycles has you covered. With a wide range of bicycles, accessories, and clothing from top brands, Zane's Cycles has something for everyone.

For the avid cyclist, a new bike is always a great gift idea. The business carries a variety of bikes, from road and mountain bikes to hybrids and electric bikes. If you're not sure which one to choose, the staff at Zane's Cycles are experts and can help you make the best decision. They can also help with sizing and adjustments to ensure a perfect fit.

If a new bike isn't in the budget, Zane's Cycles has plenty of accessories to choose from. From helmets and gloves to water bottles and bike locks, there's something for every rider. Zane's Cycles also carries a wide variety of cycling clothing, from jerseys and shorts to jackets and gloves. The business carries top brands like Pearl Izumi, Castelli, and Louis Garneau, so you can be sure you're getting quality products.

For the cyclist who has everything, Zane's Cycles also offers gift cards. This allows the recipient to choose exactly what they want, whether it's a new bike or accessories to upgrade their current ride.

Overall, Zane's Cycles is a great place to find gifts for the cycling enthusiast in your life. With a wide range of bicycles, accessories, and clothing, and expert staff to help you choose, you can't go wrong.

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