A Personal Touch
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Inherent in Phil's approach to business is the service mentality he was raised in. Phil's parents were missionaries to Africa. Phil was only an infant when the family moved to Africa where they spent four years in the Sahara desert followed by four years in the rainforest converting the indigenous people to Christianity. Phil's memories of the experience are as fresh as if they happened yesterday. On one weekend, Phil and his father accompanied a student to visit his tribe of headhunters. The tribe had never laid eyes on a white man before and Phil was immediately surrounded by native children who pinched him to see if he was real or a ghost. All these many years later, new customers of A Personal Touch can find they are pinching themselves after a cleaning appointment wondering where the hassle they've experienced with other cleaning companies has gone.
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